Check In | 12:00 pm |
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Check Out | 12:00 pm |
Hotel Policies |
BookingMV Travel Agent Daily Rental Policy**1. Reservation and Payment:**
- All reservations must be made in advance through **BookingMV**.
- Payment details must be confirmed as specified while booking with the agent. Required payment shall be processed or transferred to the agent's account at the time of booking.
- A valid government-issued ID must be provided upon check-in.
**2. Check-In and Check-Out:**
- Check-in time is 3:00 PM; check-out time is 11:00 AM.
- Early check-in or late check-out may be accommodated based on availability and may incur additional charges.
**3. Room Rates:**
- Room rates are subject to change based on seasonality and availability.
- Additional charges may apply for extra guests or special requests (e.g., rollaway beds).
- **Pets are allowed only upon approval from the relevant authorities and must be applied for before booking.**
**4. Cancellations and Modifications:**
- Cancellations must be made at least 48 hours before the scheduled arrival to avoid a one-night charge.
- Modifications to reservations must be made in accordance with availability and may incur additional fees.
**5. Guest Conduct:**
- Guests are expected to conduct themselves in a respectful manner and focus on ensuring the peaceful stay of others. Noise disturbances or illegal activities will not be tolerated.
- All guests must adhere to local laws and regulations, avoiding any misbehavior and unauthorized dealings with locals.
- BookingMV reserves the right to evict guests who violate policies without refund.
**6. Cleanliness and Damage:**
- Guests are responsible for keeping the room clean and in good condition.
- Any damage or excessive cleaning required will be charged to the guest’s payment method on file.
**7. Safety and Security:**
- BookingMV is not responsible for lost or stolen personal items. Safe deposit boxes or secure guidelines will be provided upon check-in.
- Guests should ensure their doors are locked and report any suspicious activity immediately.
- Any safety, medical, or maintenance issues must be informed immediately to the hotel reception or the provided contact. Otherwise, please contact the given emergency numbers without further delay.
- **Any emergency within the premises, within rooms, or loss of items shall be reported without further delay. Failure to inform may result in legal proceedings.**
**8. Internet Usage:**
- Provided internet must be used in an ethical manner. Any activities that inflict crimes will be subject to legal proceedings.
**9. Unauthorized Areas and Dress Code:**
- Any unauthorized access areas will be clearly indicated upon arrival, and guests are expected to adhere to these restrictions.
- Guests must follow the dressing rules as outlined by the property.
**10. Communication of Issues:**
- No disappointment or difficulty shall remain unaddressed during your stay. Guests are encouraged to share any concerns with relevant parties to seek early solutions and ensure a pleasant experience.
**11. Participation in Activities:**
- Participation in any activities apart from those already booked must be informed to the agent, hotel reception, or the designated contact point for safety precautions.
**12. Amenities and Services:**
- Guests have access to on-site amenities, including the pool, gym, and dining areas.
- Services such as housekeeping and room service are available based on the property’s policies.
**13. Special Requests:**
- Any special requests (e.g., accessibility needs, dietary restrictions) should be communicated at the time of booking.
**14. Privacy Policy:**
- Guest information will be kept confidential and will not be shared with third parties without consent.
**Contact Information:**
For any questions or concerns regarding our policies, please contact us at:
Phone: (+960) 9771615
Email: mybookingmv@gmail.com
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